Process of requesting a tutor and getting matched

  1. Request a tutor form submitted: Our automated tutor-availability checking system confirms availability of tutors for your request via emails sent to you.
  2. Reply back to our email to give a go ahead or clarify queries if any. Please go through this page and featured tutor profiles in the meantime.
  3. Register (Day 0): We email you an e-invoice to pay the registration fee and the minimum hours/module or assignment for a best match tutor. Relevant tutors contacted for you as soon as the payment is received.
  4. Tutor selection and match (Day 1-3): Best-match tutor profile/s shared with you and contact details exchanged between you and the tutor. Have your initial 15-minutes free consultation with the tutor and start lessons/sessions thereafter. No consultation is available before match.
  5. Further bookings (if required): Contact us to pre-book more hours for the tutor if need be.
  6. Completion: Complete your sessions with the tutor and leave a feedback of your experience.

    Note: Your hours booked are fully refundable if there are no tutors available to help you, which is quite unlikely because there are over 1000 lecturers who are available to help students at any given time.


Frequently asked questions

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